Terms of Service

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These Terms of Service govern your use of the Spiral Flow Co. website and your purchase of products from us. By using our website or placing an order, you agree to these terms.

1. Using our website

You must use this website lawfully and provide accurate information when placing an order or creating an account. You must not misuse the website, interfere with its operation, or attempt to access it in an unauthorized way.

2. Products and availability

We aim to display product descriptions, images, availability, and pricing accurately. Product colours and appearance may vary depending on your device. We may limit quantities, discontinue products, or correct errors in product information at any time.

3. Orders and payment

Submitting an order is an offer to purchase. We may accept or decline an order at our discretion, including where a product is unavailable, pricing information is incorrect, or we suspect fraud. An order is accepted when we send an order confirmation.

You agree to provide current and complete billing, delivery, and contact information. Payments are processed through the payment methods available at checkout. [Add any specific payment terms or restrictions that apply to your store.]

4. Pricing and taxes

All prices are shown in [currency] and [include/exclude] applicable taxes unless stated otherwise. Shipping charges and other applicable fees are shown at checkout.

5. Shipping, returns, and refunds

Shipping estimates, delivery areas, returns, exchanges, and refunds are described in our Shipping & Returns policy. Nothing in these terms limits any rights you may have under applicable consumer law.

6. Intellectual property

Our website and its content, including text, images, logos, designs, and product information, belong to us or our licensors and are protected by applicable intellectual property laws. You may use the website for personal, non-commercial purposes only unless we give you permission otherwise.

7. User content

If you submit reviews, comments, images, or other content, you confirm that you have the right to share it and that it does not violate any law or another person's rights. You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display that content for operating and promoting our business.

8. Third-party services and links

Our website may use third-party services or contain links to third-party websites. We are not responsible for third-party content, policies, products, or services. Your use of third-party services may be subject to their own terms.

9. Disclaimers and liability

To the extent permitted by law, we provide the website and its content on an “as available” basis. We do not exclude, restrict, or modify any guarantee, warranty, right, or remedy that cannot lawfully be excluded, restricted, or modified. [Have this section reviewed for the laws that apply to your business.]

10. Indemnity

To the extent permitted by law, you agree to indemnify us for losses, claims, and expenses arising from your breach of these terms or your misuse of the website.

11. Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the website after an update means you accept the revised terms.

12. Governing law

These terms are governed by the laws of [insert state or territory and country]. Any disputes will be handled by the courts with appropriate jurisdiction in [insert location], unless applicable law requires otherwise.

13. Contact us

If you have questions about these Terms of Service, contact us at [support email address] or [business address].

This starter template should be tailored to your products, policies, payment methods, business structure, and applicable consumer laws before publication. It is not legal advice.